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ldap SSO identity source fails to create. "IDMLoginException: Failed to probe provider connectivity" on VCSA 6.5

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Hi,

 

We have created a vSphere 6.5 installation with three 6.5 ESXi hosts running VCSA 6.5 patched to the latest edition. We are trying to add an ldap identity source but the task fails. The vmware-sts-idmd.log shows an IDMLoginException: Failed to probe provider connectivity.

 

We are using exactly the same settings as our existing vSphere 6.0 installation and that is working without any problems. I can connect using JXplorer using the same settings. I have opened the firewall on each of the three ESXi hosts for AD connectivity. Calls to nslookup on the appliance and the esxi hosts all resolve the ldap server correctly. There are reverse lookup records for the ldap server and they also resolve correctly.

 

BTW our VCSA 6.5 is in vCenter HA mode.

 

Any ideas?

 

Stephen


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