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vSphere booting stops at cnic register load successfully and hangs

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Hi,

 

Our vSphere suddenly hangs.  When we tried to restart it wont restart so we rebooted the server to by pressing the power button for 5 secs.

It booted successfully and we thought its just a minor glitch.

But after 10 mins, it hang again and restarted by itself.

This time around it was stable for more than 2 hours.

After that it restarted again by itself.

We called IBM to check the server because it has an alarm.

The IBM engineer checked the server, cleared the alarm and updated the firmware of the server.

When we tried restarting the server again, it stops at cnic register loaded successfully and hangs.

 

I'm just new in the company and don't know much about vsphere

 

Is there a way to know if it's a software or hardware problem?

 

Please help me to solve it.

 

Thanks.


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